Privacy Policy

Last updated: January 31, 2025

1. Introduction

Canadian Prenup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, mailing address
  • Account Information: Login credentials, account preferences
  • Financial Information: Information about assets, debts, income, and property as required for your prenuptial agreement
  • Payment Information: Credit card details, billing address (processed securely through our payment processor)
  • Communication Data: Correspondence with our support team

We also automatically collect certain information when you visit our website:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your prenuptial agreement and related documents
  • Process payments and send transaction confirmations
  • Respond to your inquiries and provide customer support
  • Send important notices about your account and our services
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Protection of Rights: To protect and defend our rights and property
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Secure, encrypted storage of sensitive data
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights (Canadian Privacy Laws)

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Withdraw consent for certain data processing
  • Request deletion of your personal information (subject to legal retention requirements)
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

For privacy complaints, you may also contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.